EnglishPrivacy Policy
This Privacy Policy explains how britishguardianship.com collects, uses and protects personal information submitted through this website. It covers this website only. If you would like to know how we handle personal information in connection with our guardianship services, please see our Privacy Notice and Data Protection Policy.
This website is operated by Study First Group Ltd, trading as British Guardianship ("we", "us", "our"). We are committed to protecting your privacy and handling your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may update this policy from time to time by updating this page. Please check back occasionally to make sure you are happy with any changes.
What we collect
We only collect personal information that you choose to submit through this website, for example when you complete an enquiry or contact form. Depending on the form, this may include:
- your name;
- contact information, including email address and phone number;
- the content of your message or enquiry.
We also collect limited, non-identifying analytics data about how the website is used, as described in our Cookie Policy.
How we use your information
We use the information you submit solely for the purpose of providing you with the service you have requested, in particular to:
- respond to your enquiry or request;
- provide information about our services where you have asked for it;
- keep internal records of correspondence;
- improve our website and services.
Our lawful basis for processing this information is that it is necessary for the purposes of our legitimate interests in responding to enquiries and operating our services, or to take steps at your request before entering into a contract. Where we rely on your consent, for example for any marketing communications, you can withdraw it at any time.
We will not send you marketing emails unless you have asked to receive them, and every marketing email we send will include a way to unsubscribe.
Who we share it with
We do not sell, distribute or lease your personal information to third parties. We only share it where necessary to provide the service you have requested, with trusted service providers who process it on our behalf (such as our website hosting provider), or where we are required to do so by law.
How long we keep it
We keep personal information submitted through this website only for as long as necessary to deal with your enquiry and for a reasonable period afterwards for record-keeping purposes, after which it is securely deleted.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. This website is served over an encrypted connection (HTTPS).
Cookies
Details of the cookies used on this website, including analytics cookies and how to manage them, are set out in our Cookie Policy.
Links to other websites
Our website may contain links to other websites of interest. Once you have used these links to leave our site, we do not have any control over that other website, and such sites are not governed by this Privacy Policy. We cannot be responsible for the protection and privacy of any information you provide while visiting those sites, and you should check the privacy policy applicable to the website in question.
Your rights
Under UK GDPR, you have the following rights in relation to the personal information we hold about you:
- Right of access: you can request a copy of the personal information we hold about you, free of charge;
- Right to rectification: you can ask us to correct information that is inaccurate or incomplete;
- Right to erasure: you can ask us to delete your personal information ("the right to be forgotten");
- Right to restrict processing: you can ask us to limit how we use your information;
- Right to object: you can object to our processing of your information, including for direct marketing;
- Right to data portability: you can ask us to transfer your information to you or another organisation in a structured, commonly used format.
To exercise any of these rights, please contact us at info@britishguardianship.com or write to us at the address below. We will respond within one month.
If you are not satisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Contact us
If you have any questions about this Privacy Policy or the information we hold about you, please contact us:
British Guardianship
Sussex Innovation Centre
Science Park Square
Brighton, BN1 9SB
United Kingdom
Email: info@britishguardianship.com
